“My name is Beth and I asked Randy Johnson if I could write this letter for him because I have never had a more trustworthy and dedicated professional come into my home. I met Randy by chance after placing numerous calls to pest control agencies the day I found bedbugs in my home. I was overwhelmed by the thought of the pests in our bedrooms and I desired to take action immediately. Randy called me back right away and said he would come over that very day. I felt vulnerable as I knew nothing about ridding the pests. Anyone could have come into our home, given us a sales pitch and taken advantage of our desperateness. But Randy was not just anyone. Randy did an inspection and gave us treatment options. He listened to my concerns and assured me that he would take care of the issue, and take care of us. As he set up his heat equipment he took time to show us he had placed thermometers throughout the rooms. He also showed us his computer which was monitoring the temperatures. Randy worked tirelessly for hours to treat the affected areas. I have come to learn that Randy is one of the best in his field. He has won customer service awards at a previous job (three times), he does public housing inspections and is a pro with heat and natural treatments. Randy has checked in since leaving our home to make sure we are alright, especially our child. That has given us great peace of mind. Randy was so incredibly impressive that I felt compelled to reach out to others who find themselves overwhelmed and vulnerable after finding bugs in their homes. Randy Is honest, smart and has integrity. His sincere aim is to help his customer. In the vast world of professionals, he exceeds all others. He is a rare find. The world would be a better place if we had more professionals like him.”